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We got a new job details in Smart Technology & they are Hiring Candidates for Voice process
Job Details
Company Name : Smart Technology
Company Location : Vadodara, Gujarat
Job Position : Voice process
Job Category : Jobs in Vadodara
Job Description :
Ø Make outbound calls to the candidate and motivate them to complete job application.
Ø Schedule/reschedule first day of work for the employees and sharing necessary information.
Ø Review application form and make sure all the details are filled appropriately.
Ø Handle inbound calls and resolve candidate’s queries.
Ø Respond to candidate’s queries over email/text.
Ø Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Ø Provide excellent experience to the candidates.
Ø Maintaining a quality score of 90% and above throughout.
Ø Escalate issues and seek advice when faced with complex issues/problems
Ø Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
Ø Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Ø Participate in Team building activities
Ø Ensure and maintain the security and confidentiality of client data
Ø Ensure Customer Satisfaction
Job Type: Fresher
Salary: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Required)
Speak with the employer+91-XXXXXXXXXX
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Note:
Before adopting any health tips, consult a doctor. Because no one knows better than your doctor what is appropriate or how appropriate for your body