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We got a new job details in AlphaDezine & they are Hiring Candidates for Customer Relation Executive
Job Details
Company Name : AlphaDezine
Company Location : Vadodara, Gujarat
Job Position : Customer Relation Executive
Job Category : Jobs in Vadodara
Job Description :
Customer Relation Executive are supposed to use their skills and experience to ensure that a company delivers the highest standards of service to customers. The executive may deal directly with customers’ placing new orders, inquiries, feedback and follow ups, or manage a team of customer relation executives. Either way, the customer executives aims to maximize customer satisfaction.
Job Description:
Answer calls professionally to provide information about the order and services, take/ cancel orders, or obtain details of feedback.
Receive orders and allocate them to designers.
Follow up to ensure that appropriate actions were taken on customers' requests.
Solve customer queries.
Co-ordinate with team members to get work done on time.
Skills:
Communication Skills – fluency over English language
Product Knowledge
Interpersonal Skills
Problem Solving Skills
Ability to Work under stress
Quality Focus
Problem Solving
Documentation Skills
Phone Skills.
Resolving Conflict.
Analyzing Information
Multi-tasking.
Qualification:
Bachelor Degree
1+ Year of experience
Independent worker who can also collaborate with a team.
Send us whatever you got at hr(at)alphadezine.com
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Note:
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